# Yotpo: review and real cost

Collects and displays product and site reviews, with Google Seller Ratings on higher plans.

Verdict: Good, with caveats (6 of 8 checks). Rank 4 of 4 in Product reviews. Developer: Yotpo. Listing: https://apps.shopify.com/yotpo-social-reviews

Yotpo fits mid-size stores that want Google Seller Ratings and a reviews program that can grow into Yotpo Loyalty [1][2]. The catch is price and scale: the bill rises with every order band, and from 6,000 orders a month you need a quote [2].

## Monthly cost

| Store size | Plan | Per month | Arithmetic |
|---|---|---|---|
| 300 orders | Starter | $89 | 300 orders sits in Starter's 300–599 band: $89 a month [2]. Starter adds photo reviews and rich snippets [1]. |
| 2,000 orders | Pro | $299 | Starter stops below 1,000 orders; Pro's 2,000–2,999 band is $299 a month [2]. |
| 10,000 orders | Premium | Quote | Pro stops below 6,000 orders; Premium and Enterprise are quote only [2]. |

## Checks

- [x] Free to start: A free plan covers up to 50 orders a month [1].
- [ ] Prices public at every size: At 10,000 orders a month only Premium or Enterprise fit, and both are quote only [2].
- [ ] Built for Shopify: The listing does not show the Built for Shopify badge [1].
- [x] Rated 4.7 or higher: Rated 4.8 on the Shopify App Store [1].
- [x] 500+ merchant reviews: 4,630 reviews on the Shopify App Store [1].
- [x] Works with Shopify Flow: Shopify Flow is listed under Works with [1].
- [x] You can take your data: Yotpo documents CSV export of reviews on every plan [3].
- [x] Security report named: Yotpo names a SOC 2 Type 2 report and ISO/IEC 27001 certification [4].

## Plans

- Free: Free. Automatic review requests, email templates, sentiment and profanity check, on-site reviews, AI chat support. Limits: Up to 50 orders/month
- Starter: From $15/month. Photo and video reviews, Google rich snippets, Google Shopping ads, reviews carousel, manual review requests. Limits: $15 under 100 orders, $24 for 100–199, $59 for 200–299, $89 for 300–599, $129 for 600–999; not offered from 1,000 orders
- Pro: From $119/month. Google Seller Ratings, custom questions, AI review summaries, smart sorting, Community Q&A, Klaviyo and Gorgias integrations. Limits: $119 under 300 orders, $169 for 300–599, $269 for 600–1,999, $299 for 2,000–2,999, $329 for 3,000–3,999, $379 for 4,000–5,999; not offered from 6,000 orders
- Premium: Custom quote. AI highlights and smart filters, custom CSS, multi-store, API and webhooks, onboarding and success managers. Limits: Quote only
- Enterprise: Custom quote. Multi-market and multi-brand scale, dedicated security and compliance, priority professional services. Limits: Quote only

## Overview

Yotpo's reviews app collects product and site reviews through automatic emails, with review forms inside the email and AI prompts that help shoppers write more [1]. Reviews show in customizable widgets and carousels and can be shared to Google, Facebook, Instagram and TikTok [1].

Yotpo sells several apps; this one covers reviews and connects to Yotpo Loyalty [1].

## Pricing

Free covers 50 orders a month [1]. Starter starts at $15 and Pro at $119, and both rise with monthly orders [2]. At 300 orders Starter is $89; at 2,000 orders Pro is $299 [2]. Starter is not offered from 1,000 orders and Pro not from 6,000, so a store doing 10,000 orders needs a quote for Premium or Enterprise [2]. Paying yearly is cheaper, but these figures are monthly [1].

## Merchants

Yotpo is rated 4.8 from 4,630 reviews [1]. Merchants praise automated review emails, flexible widgets, syndication and help with migrations [1]. Recent low ratings centre on slow human follow-up after the AI chat, features moved to higher plans, and a sharp drop in new reviews for one long-time user [5].

## Data

You can export reviews to CSV on every plan; the file arrives by email within an hour [3]. Q&A cannot be exported this way [3]. API and webhooks come with Premium [2]. Yotpo names a SOC 2 Type 2 report and ISO/IEC 27001, 27017, 27018 and 27701 certifications, and hosts data with AWS in Virginia, in the United States [4].

## Sources

1. [Yotpo: Product Reviews App - Shopify App Store](https://apps.shopify.com/yotpo-social-reviews), Shopify App Store, accessed 2026-10-08
2. [Yotpo Reviews Pricing: Free & Paid Plans](https://www.yotpo.com/pricing/reviews/), Yotpo, accessed 2026-10-08
3. [Exporting Reviews from Yotpo](https://support.yotpo.com/docs/exporting-reviews-from-yotpo), Yotpo Support, accessed 2026-10-08
4. [Security](https://www.yotpo.com/security/), Yotpo, accessed 2026-10-08
5. [Yotpo: Product Reviews App: 1- and 2-star reviews, newest first](https://apps.shopify.com/yotpo-social-reviews/reviews?ratings%5B%5D=1&ratings%5B%5D=2&sort_by=newest), Shopify App Store, accessed 2026-10-08

Canonical: https://app-stack-cost.com/apps/yotpo/