Aisles / Loyalty and referrals / BON Loyalty
BON Loyalty review and real cost
Points, referrals and VIP tiers at low flat prices, with unlimited orders from $129.
Verdict
Install it if
- Growing stores that want VIP tiers without per-order fees
- Stores with B2B customers who need their own loyalty tiers
Skip it if
- Stores near a plan's order cap that cannot risk points pausing
- Buyers who need a SOC 2 or ISO 27001 report from their vendor
Good
- 300 orders$15Starter
- 2,000 orders$129Growth
- 10,000 orders$129Growth
A flat fee by order band; Growth has no order cap, so the bill stops rising at $129 a month2.
Public prices, billed monthly, checked October 8, 2026.
The eight checks
BON Loyalty passes 7: easy pick. What each check means.
- Free to start: passedA free plan covers up to 150 orders a month, and paid plans have a 7-day trial1,2.
- Prices public at every size: passedGrowth's $129 covers unlimited orders, so all three store sizes have public prices2.
- Built for Shopify: passedThe listing shows the Built for Shopify badge1.
- Rated 4.7 or higher: passedRated 5.0 on the Shopify App Store1.
- 500+ merchant reviews: passed1,952 reviews on the Shopify App Store1.
- Works with Shopify Flow: passedShopify Flow is listed under Works with1.
- You can take your data: passedThe Customer Data tab has an Export button that sends your customer data, including tiers and referral details, by email4.
- Security report named: failedBON cites GDPR and AWS hosting but names no SOC 2 Type II report or ISO 27001 certificate5.
Pricing
| Plan | Price | Includes | Limits |
|---|---|---|---|
| Free | $01,2 | Points and rewards, anti-cheat referral program, automated emails, discount and free shipping rewards | Up to 150 orders a month |
| Starter | $15/month1,2 | Free plus loyalty page, free product rewards, birthday rewards, points expiry | Up to 300 orders a month |
| Basic | $29/month ($324/year)1,2 | Starter plus Shopify POS, limited-time offers, advanced nudges, multi-language, analytics | Up to 500 orders a month |
| Growth | $129/month ($1,236/year)1,2 | Basic plus VIP tiers, B2B tiers, streak purchases, daily check-in, anniversary rewards | Unlimited orders |
| Plus | Contact for quote2 | Full control and dedicated support | Unlimited orders |
Plans are priced by monthly orders2. Free covers 150, Starter costs $15 for 300, Basic $29 for 500 and Growth $129 with no order cap2. A 300-order store fits Starter exactly, and any store above 500 orders pays a flat $129 a month2. There are no overage fees; at the cap, order points and referrals stop until the next cycle, and cancelled or refunded orders count too3.
Usage charges: None listed. At a plan's order limit, the Complete an Order action and referrals stop earning until the 30-day cycle resets3.. Free trial: 7 days on paid plans; free plan up to 150 orders a month1,2.
How we worked out the bill
| Store size | Per month | Arithmetic |
|---|---|---|
| Small, 300 orders | $15 | 300 orders reaches Starter's 300-order cap exactly; flat $15. Basic at $29 leaves room up to 5001,3. |
| Growing, 2,000 orders | $129 | 2,000 orders is above Basic's 500; Growth costs a flat $129 with unlimited orders1,2. |
| Large, 10,000 orders | $129 | Growth has no order cap, so 10,000 orders still costs a flat $1291,2. |
What it does
BON runs points, referrals and VIP tiers for Shopify stores. It launched on the App Store in August 20211. The free plan includes points, a referral program with anti-cheat checks and automated emails; paid plans add a loyalty page, POS support and, on Growth, VIP and B2B tiers1.
- Points, an anti-cheat referral program and automated emails on the free plan1.
- Loyalty page, birthday rewards and points expiry from Starter1.
- Shopify POS, multi-language and analytics from Basic1.
- VIP tiers, B2B tiers, streak purchases and daily check-in points on Growth1.
- Works with Klaviyo, Judge.me, PageFly and Hydrogen storefronts1.
What merchants say
BON is rated 5.0 from 1,952 reviews: 1,907 five-star and 11 one-star6. Recent reviews praise fast, hands-on support during setup and migrations from other apps1. The few low ratings mention confusing navigation and a trial that turned into a charge6.
Complaints worth knowing
- Every order counts toward the monthly cap, including cancelled and refunded ones3.
- A recent three-star review found the settings hard to navigate and support answers thin on technical detail6.
- An older one-star review says the trial turned into a charge and no refund was given6.
What the developer claims
Numbers the developer publishes about itself. We have not verified them.
- BON says it fully covers the requirements of GDPR5.
Your data
From the Customer Data tab you can export names, emails, Shopify customer IDs, birthdays, tiers and referral details; the file goes to the email on the Shopify account4. Stores with more than 30,000 customers are asked to contact support4. BON runs on Amazon Web Services and says it meets GDPR, but it names no SOC 2 or ISO 27001 certificate5.
App languages: English, German, Spanish, French, Japanese. Works with: Checkout, Customer accounts, Shopify POS, Shopify Flow, Shopify Admin, Fera Product Reviews, Headless - Hydrogen, Judge.me Product Reviews, Klaviyo: Email Marketing & SMS, LAI Product Reviews, PageFly Landing Page Builder. On the App Store since: August 16, 2021.
Other loyalty apps
| App | Checks | 300 orders | 2,000 orders | 10,000 orders |
|---|---|---|---|---|
| 8/8 checks passed | $15 | $199 | $1,699 | |
| 5/8 checks passed | $0 | Quote | Quote |
Sources
- BON Loyalty Program & Rewards - Shopify App Store, Shopify App Store. Accessed October 8, 2026.
- BON Loyalty pricing plans, BON Loyalty. Accessed October 8, 2026.
- Monthly order limit, BON Loyalty. Accessed October 8, 2026.
- Manage customer data, BON Loyalty. Accessed October 8, 2026.
- BON Loyalty, BON Loyalty. Accessed October 8, 2026.
- BON Loyalty Program & Rewards reviews - Shopify App Store, Shopify App Store. Accessed October 8, 2026.
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